Terms of Service

Mae Terms of Service

Please read Mae’s Terms of Service carefully. They cover important information about services provided to users (the “Services”), and the rules and restrictions that govern your use of our website, services and applications. These Terms apply to all visitors, users and others who access and use the Service. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us a hello@meetmae.com

If you are having a medical emergency, immediately call your doctors or 911. Mae’s Service does not replace your relationship with your primary care practitioner, and does not directly provide care, diagnosis or treatment.

Acceptance of Terms of Service

Creation of an account to access Mae’s Services constitutes your electronic signature and your consent to enter into the agreements outlined in Mae’s Privacy Policy and Terms of Service. These terms will remain in effect while you use the Services.

Fees: By making any financial transaction through or with the Services, including the purchase of services, you will pay to Mae the amounts listed in connection therewith. Mae charges a 10% platform service fee for all bookings made on the site.

California users: Please see Mae’s Privacy Policy for information on your rights under the California Consumer Protection Act.

Intellectual property

The Services, including but not limited to health trackers, editorial content, user interface and software, are protected by copyrights, trademarks, service marks, patents, and other proprietary rights and lows. No portion of the Services may be reproduced in any form. The Service and its original content, features and functionality will remain the exclusive property of Mae.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services.


You are free to stop using Mae’s services at any time, but deleting your account or by contacting us at hello@meetmae.com. Please refer to our Privacy Policy to understand how we treat information you provide to us after you have stopped using our services.

Mae is also free to terminate your use of the Services or your account, for any reason in our discretion, including your breach of these Terms.



Mae was created to improve the healthcare experience for women, beginning in maternal health. While we strive to achieve that, you understand and agree that Mae is not acting as a diagnostic service, a physician, or other healthcare provider. You should consult your physician or other healthcare professional to address any health concern. Mae disclaims any liability related to pre-existing, current, or future medical conditions.

The Services may include promotional content for maternal health providers on our site, and enable you to message with, contract, and book services with these providers. You are fully responsible for entering into relationships with providers, and do so at your own risk. Mae disclaims any liability related to your use of, or reliance on any provider.


Mae also strives to support business growth for independent maternal health practitioners. Any new provider signing up to the Service must agree to operate in a manner that supports the physical and emotional well-being of our users.

Mae does not make representations or warranties concerning any content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material contained in or accesses through the Services.

Governing Law

These terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provision.


Mae makes efforts to constantly improve our Services, and reserves the right to occasionally modify our Terms. Any changes will be posted to an updated version of the Policy here, and effective immediately. We encourage you to review this page periodically for the latest information on our Terms & Services.

If you do not agree with the new Terms, you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes in the updated Policy.


The Services are not intended to be used by persons under 13 years of age. If you are under age 13, you may not, under any circumstances, use the Services. Mae may use our discretion to refuse to offer the Services to any person or entity at any time.

Contact Us

If you have any questions or concerns regarding Mae’s Terms of Service, please email us at hello@meetmae.com.

Terms & Services Last Updated: November 30th, 2020